Wednesday, June 4, 2014

'Blue screen of death' attacks some iPhone owners

'Blue screen of death' attacks some iPhone 5S owners

Users on Apple's support forums say their iPhone 5S units are turning a mean shade of blue and then rebooting.


The iPhone 5S turns blue.
The iPhone 5S turns blue.Screenshot by Lance Whitney/CNET
The infamous "blue screen of death" seems to have expanded from Windows PCs to iPhones.
Several iPhone 5S owners report that their phones are turning a mean shade of blue and then restarting. Users chiming in on the Apple Support Communities and MacRumors forums said the problem occurs when they use the Numbers app in Apple's iWork suite, which comes free with the new iPhones. But a couple of people report that it also happens when using the ESPN ScoreCenter app.
The bug apparently has been present since the phone launched. One of the forum messages is dated September 21, the day after the 5S went on sale. One possible remedy, at least for users running into BSODs with iWork, is to disable iCloud syncing for the iWork suite, according to The Verge.

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From here starts my collaboration: Manuel A Escotet

Now my in personal experience I can tell you that it wasn't pretty. My phone will reboot as many as 5 times a day. Making the cellphone basically useless. It happened in multiple scenarios, using different functionalities. Not a specific one. I ended up trying two things:

A.   The first solution I found on the Internet was to do a fresh install. Restore the phone as a new device and then get all your backed up files though Icloud or Itunes.
After doing that the phone worked for a few days without any inconveniences but suddenly the problem reappear.

B.   I went to Apple and they check the diagnostic available on the phone and spotted the problem. There is as report informing that the cellphone has to be replaced. After seen the report they immediately gave me a new phone.

You can check if you have the same report here: 
Settings>General>About>Diagnostics>Again to Diagnostics. If you see a report like the one attached go to Apple and you will get a new phone if you are still under warranty. The report basically means that your motherboard is fried. I hope this helps guys!


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